Terms & Conditions

Terms & Conditions
Welcome to https://atwabrasion.com/. These terms and conditions govern your access and use of our website and business transactions. By browsing or using this site, you agree to be bound by these terms.

1. Website Use
All content on this website including texts, images, product photos, logos is intellectual property of ATW Abrasion. You may not copy, reproduce or redistribute our content without written permission.

2. Product Information
We make every effort to keep product descriptions, specifications and images accurate. Minor technical adjustments may occur due to continuous product upgrading. All product pictures are for reference only.

3. Quotation & Orders
All quotations are valid for agreed period. An official sales contract shall confirm order details, quantity, price, delivery time and technical requirements before production starts.

4. Intellectual Property
Trademarks, logos displayed on the site belong to ATW Abrasion. Unauthorized usage is strictly prohibited.

5. Third‑party Links
Our website may contain links to third‑party websites. We are not responsible for content or privacy policy of external websites.

6. Limitation of Liability
We shall not be liable for indirect, incidental losses arising from website browsing or product usage beyond agreed contract scope.

7. Order Cancellation & Refund Policy
- Before production starts: you may cancel your order and get deposit refund.
- After production has begun: customized wear‑resistant products are manufactured according to your drawing and specification. Cancellation is not available, and deposit cannot be refunded. We can only discuss resale possibility mutually.

Refund will only be processed for confirmed manufacturing defects which cannot be solved by replacement. Custom‑made items cannot be returned for subjective dissatisfaction.
Approved refund will be processed via original payment channel within reasonable business days. Bank handling fees may be deducted according to bank rules.
Any dispute will be solved through friendly negotiation first.

8. Policy Revision
We reserve the right to update these terms without advance notice. Updates will be published on this page.

For questions, please contact: Jianglijun4240@gmail.com
Website: https://atwabrasion.com/